If you experience a fall in the home or garden, our priority is to get you back on your feet.   

At the touch of a button we will send a first-aid trained, dedicated response team of two to lift you safely and comfortably. Our teams use a Manger ELK lifting cushion designed to provide a safe and dignified lift. 

Unlike other providers, we don’t outsource our response service and you can rest assured that Helpline will be there for you at any time of the day or night, 7 days a week and 365 days a year.  

This emergency service responds to and lifts hundreds of people each month, enabling people to stay at home for longer. On average, we reach our customers in response to a fall within 60 minutes.