Our service area

Our falls pick up service is exclusive to north Essex and includes the whole of Colchester and Tendring district comprising towns such as  Clacton, Coggeshall, Colchester, Dedham, Halstead, Kelvedon, Manningtree, Mersea, Tiptree and Witham. Our monitoring-only service is available nationwide.

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Switching to digital

Helpline is going digital! Find out how we’re managing the switch to digital to ensure an uninterrupted service for all our customers.

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Concerned about falls?

At the touch of a button, we send our dedicated response teams to carefully and safely lift you after a fall. Tell us if you would like a free demonstration of our personal alarms.

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Your questions answered

See our Frequently Asked Questions for more information about our team, our services and products.

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