Working in Partnership

North East Essex Integrated Care Board

We work in partnership with the NHS to deliver the ‘North East Essex Falls Service’ on behalf of the Suffolk and North East Essex Integrated Care Board (SNEEICB). We are proud to support the NHS to help ease the pressure on ambulance services.

Colchester Borough Homes

We provide a 24/7 monitoring and response service to over 600 residents living in Colchester Borough Homes’ sheltered housing. We work closely with housing officers to bring reassurance and peace of mind and help keep residents safe and comfortable within their own homes.

Colchester City Council

Helpline is part of Colchester Amphora Trading Ltd, a company established and wholly owned by Colchester City Council. This enables us to work closely with colleagues in the council to share expertise and ensure residents are supported and kept safe.

Colchester Fibre

We work closely with Colchester Fibre, our sister company within Colchester Amphora Trading Ltd. This partnership enables us to deliver a cost effective and reliable digital upgrade and ensure we continue to remain competitive through a range of digital solutions available to us and our customers.